Problems with Multiterm

While working with a client we had a problem making multiterm work. We were trying to open a Termase and as soon as we tried to do so we were getting the messsage: "error in getting COM class fabric for component with CLSID {5EE7FC2F-BE14-4979-AF01-76271D7EE291}, error 800736b1". In some other machines we were getting the message: "A connection to SDL Multiterm Server unknown could not be established". We were working in windows xp machines with very good characteristics and after some reading we realized we did not have the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update installed. All we had to do was to install the package from here and we were up an running right away. It is less common but sometimes you might also lack the 2008 runtime update, which you can get here. It seems you might be able to solve some other problems that may arise with Studio, so it is better to check you have them both.